Ragab Adel

IT Technical Support SpecialistFull Time

• Job Details:Diagnosing and resolving technical issues related to hardware, software, and networks. Assisting with the installation, configuration, and maintenance of computer systems and applications. Managing user accounts, permissions, and system access. Documenting technical issues and solutions, contributing to a knowledge base for future reference. Collaborating with cross-functional teams to escalate and resolve complex technical problems. Ensuring user satisfaction by providing clear communication and follow-up. To succeed in this role, an IT Helpdesk Specialist must demonstrate strong technical knowledge, excellent problem-solving skills, and effective communication abilities

Technical Support EngineerFull Time