Rafiq Mohamed Mansour

COO business bevelopmentFull Time

• Job Details:• Oversee the development and implementation of strategic business plans to enhance operational efficiency and profitability for cafes and restaurants under the Old Market system. • Identify and collaborate with stakeholders to understand their business needs, objectives, and challenges. • Analyze and document current business processes through conducting stakeholder interviews, workshops, and focus groups to uncover business challenges.

Business Development ManagerFull Time

General ManagerFull Time

• Job Details:• Responsible for all aspects of operations at the firm, to day-to-day staff management • Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the owners and other stakeholders. • Responsible for managing the company management team (CMT's) and overall company targets to deliver an excellent Guest experience. • Managing profitability and guest satisfaction measures. • Performance Management, Staffing, Management Proficiency, Coordination, Coaching, Developing Standards, Financial Planning and Strategy, Process Improvement, Decision Making, Strategic Planning, Quality Management • Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities. • Develops a strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives. • Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections. • Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff. • Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices. • Maintains quality service by establishing and enforcing organization standards. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. • Contributes to team effort by accomplishing related results as needed.