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Rafik Aspry Roushdy

IT Project Manager (PMP)

New Cairo, Cairo, Egypt

Work Experience

Electrolux

  • IT Project ManagerFull Time

    Dec 2016 - Present -8 yrs, 6 months

    Egypt , Cairo

    • Job Details:• To Manage IT Projects while maintaining scope, quality, budget, time, etc. • To develop & achieve the business strategic plan along with Egypt PMO • Raise the project management awareness & achieve the organization strategic objectives long term & short term.
  • Technical Support EngineerFull Time

    Feb 2013 - Nov 2016 -3 yrs, 9 months

    Egypt , Cairo

    • Job Details:• Supporting all technical issues that face the users (Windows, Printers, outlook, Lotus Notes, VPN, Network ……etc.) • Managing user accounts through active directory. • Administrating the Shared files Server, Printers server, DHCP & DNS servers. • Acting as the only SFP in all the factories , SFP is the secured focal point who is the IT personnel allowed to communicate with Electrolux different IT departments in Europe to solve Electrolux Application problems such as (Team center , Catia ) • Managing - Advisor Role - the factory needs with the IT manager in (hardware, software) for all users according to their business needs to meet the available budget.
  • Communication Help DeskFull Time

    British American Tobacco

    Aug 2011 - Jan 2013 -1 yr, 5 months

    Egypt , Cairo

    • Job Details:• Managing User Accounts in active directory (Users, Computers, and Printers). • Monitoring and Troubleshooting Network Connections between Depots and HQ. • Supporting Users for (OS XP & 7, Lotus Notes, MS Office) and system documenting. • Deploying, Upgrading and Updating HW and SW. • Supporting the (Norand 6920 Communications Server) • Supporting the Route Pro32 Application & its Server. • Maintain and install Windows Mobile for Hand Held Devices (Intermec), and maintain Intermec Thermal, Dot matrix & Wireless printers. • Acting as an Advisor in Planning the Bonus Plans for all BAT Customers according to the sales chart & analysis.
  • Technical Support EngineerFull Time

    E-Trade

    Jul 2010 - Mar 2011 -8 months

    Egypt , Cairo

    • Job Details:• Troubleshooting connectivity problems in the network (internally & externally) • Set-Up & install computer hardware & software including all related peripherals • Purchasing of all IT assets & Interacting with various sales organizations. • Install, monitor & support network hardware, servers, operating systems & applications • Distributing IPs & Grouping for PCs in the network.
  • Education

    • Telecommunications & Electronics Engineering in Telecommunications

      El Shorouk Academy (SHA)

      Jan 2004 - Jan 2010 - 6 yr

    • High School - Thanaweya Amma

      Yehia Elrafie Language school

      Jan 2004 

    Activities

    • Trainer at SAFE

      Volunteering

      Mar 2014 - May 2015 -1 yr, 2 months

    Skills

    • Projects Communication
    • Microsoft Word
    • Microsoft Powerpoint
    • Microsoft Excel
    • Time Management
    • Project Planning
    • Microsoft Project
    • Project Management

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Intermediate

    Training & Certifications

    • SCRUM Master

      SCRUM Alliance·2018
    • Project Management Professional (PMP)

      Project Management Institute (PMI)·2016
    • Training to be Trainer

      Electrolux·2014
    • Train your Brain (TYB)

      Electrolux·2014
    • TOT to be trainer in SAFE

      SAFE·2014
    • CCNA

      CISCO·2010
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