RA

Rafik Beshara Aziz

Group IT Director at Elamir Group For Trading And Agencies

New Cairo, Cairo, Egypt

Work Experience

  • Group IT DirectorFull Time

    Elamir Group For Trading And Agencies

    Nov 2006 - Present -18 yrs, 7 months

    • IT ManagerFull Time

      LG Electronics

      Feb 2000 - Nov 2006 -6 yrs, 9 months

      Egypt , Cairo

      • Job Details:Hands-on data processing experience and its operation background. Experience in readymade applications and EPR solutions. Responsible for operation (hardware-software)& applications. Responsible for covering information requirements, handles all data entry activities across all accounts to make available all the time & any time any requested MIS reports. Responsible for receiving, validating and approving all daily reports prior data entry. Manages SIS & MS programs to ensure an error free environment and in corporate required updates. Responsibilities also include managing Back Office assistance in various locations, ensure data capturing at various locations is done according to pre-set standards and is fully responsible for the integrity of the information captured, and manage lists updating and distribution. Maintains the company’s leads system and ensures continuous flow of leads between various locations/accounts. Excellent Communication and Interpersonal skills. Strong personality and team player. Strong thinking and problem solving skills. Ability to manage people well. Responsible for leading the IT department as well as developing and implementing IT strategy , effectively communicate a compelling vision of technology to our executive management & participate in strategic and operational governance processes of the business organization as a member of the senior management team. Collaborate with executive management and IT staff to plan, establish priorities, select new technologies and implement major IT projects. With a strong focus on customer service and commitment to quality, provides company-wide leadership for technology infrastructure, applications, and services. Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritize IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization. Experience & good ability in working with people at all levels within an organization * Direct and lead day-to day IT operational activities to ensure on-time delivery with good performance. * Develop and monitor effective IT control policies and procedures. * Manage team members to improve effectiveness on the job, ensure that team members are trained to perform any requests. * Furnish recommendations related to system process automation and procedure improvements to upper management . * Proactively recognize potential problems, analyze issues, derive potential solutions and follow through to ensure that the problems are resolved. * Require understanding, analyzing, and resolving complex technical and functional problems. * Ensuring new procedures are well documented and fit the Company Standard format. * Propose and conduct performance evaluation, changes to network topology, standards, monitoring tools and processes. * Working experience in projects implementation and module enhancement. * Hands-on development manager with strong technical skills. * Hands-on experiences in Oracle Administrator , SQL, Windows 2000 environment .
    • Assistant IT ManagerFull Time

      Travco Group Holdings S.A.E

      Sep 1994 - Feb 2000 -5 yrs, 5 months

      • Education

        • BSc , Communication Engineering in Communication Engineering

          Alexandria University (ALEXU)

          Jan 1989 - Jan 1994 - 5 yr

        • High School - Thanaweya Amma

          Gulf English School

          Jan 1989 

        Achievements

        Implementation of Sales Force Automation (using Handheld , Tablets) •  Implementation of Warehouse Management system. •  Upgrading and Implementation of Office 365 Mail clouding •  Upgrading the network infrastructure Using Vodafone MicroWave and VPN •  Establishment of Information Security Policies and Upgrade the Security using Forti-Net Technologies •  Implementation of MS Dynamics AX 2012 •  Implementation of Budget Control and planning on AX Dynamics. •  Implementation of HITS system modules •  Implementation of 4 subsidiary companies under Elamir Group on the ERP / SFA . • • Lead on design and implementation of Dashboard and analytical reporting tool using ETL , SSAS, SSIS, SSRS • Integration with Geo Data Base application and routing application. • Bi reporting system , Qlik Sense .

        Skills

        • Project Management
        • Business Planning
        • ERP
        • Six Sigma - Black Belt
        • Information Technology (IT)
        • Project Management
        • Microsoft Dynamics

        Languages

        • English

          Fluent
        • Arabic

          Fluent

        Training & Certifications

        • Microsoft AX Developing 2012

          2014
        • SIX Semga Black Belt

          2001
        • MCSE

          2000
        • CCNA

          1999
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