
Rafeek Mounir Sobhy Yacoub Malaty
Application Technical Support Engineer. at Flairstech
Shubra, Cairo, EgyptWork Experience
Senior Technical Analyst/Project ManagerFull Time
First Abu Dhabi Bank
Nov 2020 - Present -4 yrs, 7 months
Egypt , Cairo
- Job Details:Responsibilities: -Defining tasks and requirements -Facilitating all Vendor Communications for Certifications and new implementations. -Defining Testing criteria for new projects. -Obtaining business team sign offs. -Facilitate Rollouts and Go Live Plans. -Resolving Risks in Technology Risk Assessments. -Identify Potential solutions and assess them for both Technology and Business teams. -Assisting in the day to day support and troubleshooting all financial systems. Projects: -ATM Upgrade Project from Windows 7 to Windows 10. -Online Banking Self Registration Implementation. -Meeza Deposit Certifications. -Visa Certification Technical Support Engineer
Application Technical Support Engineer.Full Time
Flairstech
Aug 2019 - Present -5 yrs, 10 months
Egypt , Cairo
- Job Details:Responsibilities: -Providing Technical Support for PowerSteering clients (Pepsico, Alliance, European commision, Tenneco and US Migration services) -Troubleshooting and assisting Users with any technical issues in configurations or implementation issues in their environments. -Edit and Configure client's environment with new implementations using JSP pages to enable or specific features on their environments. -Reporting system
System Implementation EngineerInternship
LCC International University
Jan 2019 - May 2019 -4 months
Lithuania , Klaipeda
- Job Details:Responsibilities: -Configure library repository system (Dspace) to match the needs and theme of the University to adapt it to the current branding style of the University -Wrote Technical documentations for administrators and students on how to use and maintain the system
Data QualifierFull Time
Interactio.io
Aug 2018 - Sep 2019 -1 yr, 1 month
Lithuania , Klaipeda
- Job Details:Responsibilities: -Finding leads for the sales team. -Analyzing and qualifying existing leads using salesforce.
Education
BA in Contemporary Communication
LCC International UniversityJan 2015 - Jan 2019 - 4 yr
Communication and Media Studies in Information technology
Handong Global University (South Korea)Jan 2017 - Jan 2017 - 0 Month
High School - Thanaweya Amma
Saint Fatima Language SchoolJan 2015
Skills
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Languages
English
FluentArabic
Advanced