Raed Anwar ali

Lead infrastructure engineerFull Time

• Job Details:Lead a team of infrastructure engineers, providing technical guidance and mentorship. Configure and enforce vulnerability management policies to enhance security and compliance. Maintain and deploy company infrastructure across cloud and on-premises environments. Utilize Infrastructure as Code (IaC) to automate deployment and maintenance of infrastructure, ensuring scalability and efficiency. Manage department budgets and forecasts,optimizing resource allocation and cost efficiency.

IT Infrastructure AdministratorFull Time

• Job Details:• Providing 2nd and 3rd line support to all the IT systems and services. • Supporting and managing over 7 Data center remotely. • Managing virilization on VMware. • Managing all networks over Careem environment. • Provisioning endpoints devices with MDM. • Servers and endpoints hardening and vulnerability remediation. • Manage deployment of updates to all servers. • Managing AWS services. • Implemented and managing VDI solution. • Implemented and maintained remote work solutions for call center and non-call center. • Implemented HA on network and system level. • Backup and disaster recovery on NAS storage • Managing Voice gateways and SIP services. • Assisting on budgets allocations. • Worked on Zero trust on endpoint devices. • Supporting all remote users with local VPN or hosted VPN services.

IT service deskFull Time

• Job Details:• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. • Respond to queries in person, over the phone or e-mail. • Cooperate with support team to determine and solving issues related to Voice, Network or System.