
Radwa youssef fahmy
Office Manager
Nozha, Cairo, EgyptWork Experience
Office ManagerFull Time
Lozanda
May 2017 - Mar 2019 -1 yr, 10 months
Egypt , Cairo
- Job Details:1-Partner with HR to update and maintain office policess as necessary 2-Assist in the onboarding process for new hires 3-Maintains office services by organising office operations and procedures , preparing payroll , controling correspondence , designing filing system , reviewing and approving supply requisitions,and assigning and monitoring clerical function
secretaryFull Time
El Masry Company
Jan 2013 - Apr 2017 -4 yrs, 3 months
Egypt , Cairo
- Job Details:1-Maintaning executive's agenda and assist in plaining appointments,board meetings, conferences etc 2-Attendig meetings and keep minutes. 3-Receiving and screening phone calls and redirecting them when appropriate
Customer Service AssistantFull Time
- Job Details:1-Managing larg amounts of inbound and outbound calls in a timely manner following call center "scripts" when handling different topics Identify customers needs, clarify information , research every issue and providing solutions
Education
business administration in Business
El Shorouk Academy (SHA)Jan 2002 - Jan 2006 - 4 yr
High School - Thanaweya Amma
el nozha languages schoolJan 2002
Languages
English
FluentArabic
FluentFrench
Intermediate