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Radwa youssef fahmy

Office Manager

Nozha, Cairo, Egypt

Work Experience

  • Office ManagerFull Time

    Lozanda

    May 2017 - Mar 2019 -1 yr, 10 months

    Egypt , Cairo

    • Job Details:1-Partner with HR to update and maintain office policess as necessary 2-Assist in the onboarding process for new hires 3-Maintains office services by organising office operations and procedures , preparing payroll , controling correspondence , designing filing system , reviewing and approving supply requisitions,and assigning and monitoring clerical function
  • secretaryFull Time

    El Masry Company

    Jan 2013 - Apr 2017 -4 yrs, 3 months

    Egypt , Cairo

    • Job Details:1-Maintaning executive's agenda and assist in plaining appointments,board meetings, conferences etc 2-Attendig meetings and keep minutes. 3-Receiving and screening phone calls and redirecting them when appropriate
  • Customer Service AssistantFull Time

    Raya Contact Center

    Sep 2010 - Dec 2012 -2 yrs, 3 months

    Egypt , Cairo

    • Job Details:1-Managing larg amounts of inbound and outbound calls in a timely manner following call center "scripts" when handling different topics Identify customers needs, clarify information , research every issue and providing solutions
  • Education

    • business administration in Business

      El Shorouk Academy (SHA)

      Jan 2002 - Jan 2006 - 4 yr

    • High School - Thanaweya Amma

      el nozha languages school

      Jan 2002 

    Languages

    • English

      Fluent
    • Arabic

      Fluent
    • French

      Intermediate
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