RE
Radwa Ibrahem elsedawy
Database Administrator at Diamond medical services
Helwan, Cairo, EgyptWork Experience
Database AdministratorFull Time
Diamond medical services
Apr 2021 - Present -4 yrs, 2 months
Egypt , Cairo
System support SupervisorFull Time
Diamond Medical services
Apr 2019 - Present -6 yrs, 2 months
Egypt , Cairo
- Job Details:Results-driven System Support Supervisor with 6 years of experience managing IT support teams, ensuring smooth system operations, and optimizing technical workflows. Skilled in troubleshooting System issues and improving system efficiency. Strong leadership in training and mentoring support staff, coordinating with cross-functional teams, and enhancing user experience. incident response, and service level agreements (SLAs) to minimize downtime and maximize productivity. Passionate about leveraging technology to drive business success.
Education
Bachelor's Degree in commerce-Accounting
Cairo University (CU)Jan 2018
Skills
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Languages
Arabic
FluentEnglish
Intermediate