RE

Radwa Ibrahem elsedawy

Database Administrator at Diamond medical services

Helwan, Cairo, Egypt

Work Experience

  • Database AdministratorFull Time

    Diamond medical services

    Apr 2021 - Present -4 yrs, 2 months

    Egypt , Cairo

    • System support SupervisorFull Time

      Diamond Medical services

      Apr 2019 - Present -6 yrs, 2 months

      Egypt , Cairo

      • Job Details:Results-driven System Support Supervisor with 6 years of experience managing IT support teams, ensuring smooth system operations, and optimizing technical workflows. Skilled in troubleshooting System issues and improving system efficiency. Strong leadership in training and mentoring support staff, coordinating with cross-functional teams, and enhancing user experience. incident response, and service level agreements (SLAs) to minimize downtime and maximize productivity. Passionate about leveraging technology to drive business success.
    • Education

      • Bachelor's Degree in commerce-Accounting

        Cairo University (CU)

        Jan 2018 

      Skills

      • Angular
      • Microsoft SQL Server
      • Oracle Database
      • Typescript
      • HTML
      • CSS
      • JavaScript
      • Bootstrap
      • jQuery
      • Microsoft Excel
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      Languages

      • Arabic

        Fluent
      • English

        Intermediate
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