Radwa Yehia

Database Administrator/Software Support SpecialistFull Time

• Job Details:• Developed and implemented databases, data collection systems, and Jasper reporting to optimize statistical efficiency and quality, utilizing Microsoft SQL Server 2016, 2017, and 2019. • Provided support for IE software systems (Prepaid, etc.), addressing customer issues promptly and effectively to ensure smooth operation of systems. • Interacted with customers on daily basis to troubleshoot system malfunctions, delivering quick and reliable solutions to enhance customer satisfaction. • SQL, T-SQL, Jasper reporting, Microsoft Excel

Data AnalystFull Time

• Job Details:• Analyzed data of millions of sales operations to uncover actionable insights for Stakeholders • Developed, maintained, and optimized SQL queries in Microsoft SQL Server for ETL tasks • Designed interactive reports and dashboards using Power BI and DAX • Collaborated with cross-functional teams to gather and synthesize data • Implemented data validation and quality control processes for data integrity • Stayed up to date with industry trends and utilized cutting-edge tools and technologies • Python, SQL, Microsoft Dynamics, Power BI, Microsoft Excel, Power Query