Radwa Refaat Abd El-Maaboud
Operation Admin
Ain Shams, Cairo, EgyptWork Experience
Operation AdminFull Time
SYE English community
Feb 2019 - Nov 2019 -9 months
Egypt , Cairo
- Job Details:Handle the customer inquiry about the course . Greet Customers warmly and ensure problem or reason of calling. Handle all the cash process such as placement test fees, courses fees, certificate fees … etc Confirm with the customer on the starting dates for their groups, update the customer with the final exam result. Update the front desk Folders . Settle customer complains via phone Or Walk-In.
Call Center AgentFull Time
Wala Outsoursing
Feb 2017 - Jul 2017 -5 months
Egypt , Cairo
- Job Details:Inform customers about our products prices . Handle the customer inquiry. Sell products via phone .
Education
Bachelor's Degree in faculty of arts department hebrew
Helwan UniversityJan 2015 - Jan 2018 - 3 yr
High School - Thanaweya Amma
Tabry Bradr SchoolJan 2014
Languages
English
Intermediate
Training & Certifications
translate
State Information Service·2016