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Radwa Refaat Abd El-Maaboud

Operation Admin

Ain Shams, Cairo, Egypt

Work Experience

  • Operation AdminFull Time

    SYE English community

    Feb 2019 - Nov 2019 -9 months

    Egypt , Cairo

    • Job Details:Handle the customer inquiry about the course . Greet Customers warmly and ensure problem or reason of calling. Handle all the cash process such as placement test fees, courses fees, certificate fees … etc Confirm with the customer on the starting dates for their groups, update the customer with the final exam result. Update the front desk Folders . Settle customer complains via phone Or Walk-In.
  • Call Center AgentFull Time

    Wala Outsoursing

    Feb 2017 - Jul 2017 -5 months

    Egypt , Cairo

    • Job Details:Inform customers about our products prices . Handle the customer inquiry. Sell products via phone .
  • Education

    • Bachelor's Degree in faculty of arts department hebrew

      Helwan University

      Jan 2015 - Jan 2018 - 3 yr

    • High School - Thanaweya Amma

      Tabry Bradr School

      Jan 2014 

    Skills

    • fast learner
    • Multitasking
    • Time Management
    • Communication
    • Word
    • excel

    Languages

    • English

      Intermediate

    Training & Certifications

    • translate

      State Information Service·2016
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