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Radwa Mohamed Hanafi

Call Center Agent

Sayeda Zeinab, Cairo, Egypt

Work Experience

  • Call Center AgentFull Time

    National Bank of Egypt

    Aug 2021 - Dec 2021 -4 months

    Egypt , Cairo

    • Job Details:Answering all Customer inquiries about their cards and Accounts inside the Bank. Helping Customers and solving their problems According to the bank Process. Providing Customers with all Information that they need about the Bank Products and Services.
  • Administrative AssistantFull Time

    El Bostan Agricole For Food industry and Supplies

    Oct 2020 - Jul 2021 -9 months

    Egypt , Cairo

    • Job Details:Making Daily invoices to customers.  Answering Customer inquiries about products and prices.  Calculating weekly Revenues and expenses.  Preparing the Final Budget Monthly.  Dealing with POS ROCKET Program which is Specialize in Inventory and Sells and ensuring all the Information on the System is Accurate and up to Date.
  • Education

    • Bachelor's Degree in Economics

      Cairo University (CU)

      Jan 2015 - Jan 2020 - 5 yr

    Skills

    • Customer Service
    • Administration
    • Leadership
    • Team work

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Operational Risk Management

      Faisal Islamic Bank of Egypt·2019
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