
Radwa Mohamed Hanafi
Call Center Agent
Sayeda Zeinab, Cairo, EgyptWork Experience
Call Center AgentFull Time
National Bank of Egypt
Aug 2021 - Dec 2021 -4 months
Egypt , Cairo
- Job Details:Answering all Customer inquiries about their cards and Accounts inside the Bank. Helping Customers and solving their problems According to the bank Process. Providing Customers with all Information that they need about the Bank Products and Services.
Administrative AssistantFull Time
El Bostan Agricole For Food industry and Supplies
Oct 2020 - Jul 2021 -9 months
Egypt , Cairo
- Job Details:Making Daily invoices to customers. Answering Customer inquiries about products and prices. Calculating weekly Revenues and expenses. Preparing the Final Budget Monthly. Dealing with POS ROCKET Program which is Specialize in Inventory and Sells and ensuring all the Information on the System is Accurate and up to Date.
Education
Bachelor's Degree in Economics
Cairo University (CU)Jan 2015 - Jan 2020 - 5 yr
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Operational Risk Management
Faisal Islamic Bank of Egypt·2019