Radwa Hamdy Mohamed

Senior TAM Large Account Manager

• Job Details:Manage high-value enterprise accounts, acting as the primary liaison between Vodafone and key stakeholders. Oversee service delivery, resolve technical issues, and identify opportunities for business growth. Collaborate with internal teams to provide tailored solutions, enhance customer satisfaction, and drive revenue. Focus on strategic account management to improve retention and strengthen Vodafone’s market position.

TAM Large Account Manager

• Job Details:Oversaw the management of high-value enterprise accounts, acting as the main point of contact for strategic clients. Provided tailored technical account management solutions to enhance customer experience and optimize service performance. Ensured seamless communication between clients and internal departments to address concerns, resolve technical issues, and drive business growth.

Back-Office Support

• Job Details:Handled administrative and operational tasks to support sales and customer service teams, ensuring smooth workflow and efficiency. Managed and processed customer data with accuracy, maintaining compliance with company policies and confidentiality standards.