Radwa Magdy Mahmoud

Junior Software Tester/ ISTQB-CTFL

Abbassia, Cairo, Egypt

Zait

Dec 2021 - Present -3 yrs, 6 months

Egypt , Cairo

Jopa

Oct 2020 - Oct 2021 -1 yr

Egypt , Cairo

Job Details:I was responsible for *Brainstorming and come up with new ideas - Ads ideas for online marketing - Other marketing ideas to increase the selling rate also offline marketing *Digital Marketing Strategy - Set an effective marketing plan for social media , ecommerce channels - Set a financial plan for sponsored Ads - Include every and each important event *Put the strategy for Sponsored Ads on Facebook and Instagram - Choose the audience regarding to their interests and what we sell - Set the duration of the Ad - Use old conclusion to improve the future campaigns *Ecommerce Section - Upload products on JUMIA - Manage new orders and follow with the customers after receiving the order

Teleperformance

Jan 2020 - Sep 2020 -8 months

Egypt , Cairo

Job Details:I was working as a customer service representative at an Off-shore account , I have learned handling , problem solving skills and I have improved my English language skills Responsibilities - Take customer's calls , complains - Handle customer's issues and resolve them - Dealing with the system in regarding to solve customer's issues - Offering solutions , alternatives or compensations according to the issue

Management Information Systems, General in Computer science
Ain Shams University (ASU)
Jan 2015 - Jan 2019 - 4 yr
High School - Thanaweya Amma
coptic girls college
Jan 2015