Radwa Ibrahim

Global IT talent acquisition specialistFull Time

• Job Details:-Managing the Full Cycle Recruitment process -Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage expectations and delivery. -Source and headhunt candidates to build our talent pipelines as we scale through LinkedIn and different channels. -Hold initial interview screening with candidates. -Build and maintain network of potential candidates through pro-active market research and on-going relationship management. -Manage the process of recruitment from beginning to end of hire.

IT Resource Manager/ IT Talent Acquisition specialistFull Time

• Job Details:Full-Cycle Recruitment – Candidate Screening, Interviewing, Performance-Based Hiring, Sourcing, Building Candidate Pipelines, and Networking. Utilizing social media, Internal Databases, Networking Events, and Job Boards to build a network of candidates that match the types of requirements and positions we receive on a continuous basis from our clients. Understanding job requirements and contacting both passive and active candidates to provide resources who are a match based on technical skills. • On boarding, orientation, integration and negotiation of rate and terms of agreement • Learning & understanding applicant’s career goals and key accomplishments to assist in placing them in roles aligning with their career paths • Coordinate interviews between employers and candidates • Communicating with Vendor Management personnel and building a strong rapport • Development of sales strategy, business development and acquisition • Perform background and reference checks as required by client • Developing and maintaining a personal portfolio of client’s accounts • Searching for potential candidates via recruiting, advertising and networking • Pre-screen candidates based on employers requirements and specifications as well as ascertain their presentation and communication skills

Customer Service AssistantFull Time

• Job Details:• Deliver professional customer service to both internal and external customers in line with Equal Opportunities and Diversity Policy and Child Protection Policy. • Provide professional answers to customers’ enquiries of different nature and format in accordance with British Council corporate standards outlined in Customer Management • Pro-actively cross-sell the British Council services to enquirers • Collect customer feedback by making clear notes on an enquiry/complaint, channeling them to relevant members of staff and by ensuring the answer is given on time. • Act proactively, read web site regularly, communicate to colleagues to ensure a good knowledge of all British Council products and their updates.