Radwa Hisham Mohamed Gala

Call Center AgentFull Time

• Job Details:Answering Customer Calls , Handling Customers issues with efficiency and Proper way, Providing customers with the organization’s service and product information, Following up complicated customer calls when required , Completing call notes and call reports as necessary and updating them in the CRM.

Call Center AgentFull Time

• Job Details:Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems.