Radwa Farag

banking tele sales representative

• Job Details:conducted outbound calls daily to potential and existing customers to promote banking products (savings accounts, credit cards, personal loans, mortgages, etc.). qualified leads by identifying customer needs and offering tailored banking solutions, resulting in an 20% conversion rate from initial contact to account opening. provided detailed information on banking products, including eligibility criteria, benefits, and terms, increasing customer understanding and trust in offered products. consistently met and exceeded monthly sales targets. built rapport with new and existing customers, offering ongoing support and follow-up calls to ensure satisfaction and long-term retention. ensured full compliance with banking regulations and internal policies while handling sensitive customer information and promoting financial products. successfully upsold and cross-sold additional banking products (e.g., credit cards, insurance) to existing customers. addressed customer inquiries and complaints regarding banking products and services, providing clear and accurate information to resolve issues and improve customer satisfaction.

invigilator

• Job Details:supervised and monitored students during examinations to ensure compliance with examination regulations. conducted thorough checks of examination rooms and materials to maintain a secure and organized environment. provided clear instructions to candidates and addressed any queries to facilitate a smooth examination process. assisted in the setup and distribution of examination papers and materials.

Reservation Clerk

• Job Details:proven experience in hotel booking. negotiating rates. customer satisfaction.