
Radwa Hamed Elesseily
Travel Agent at CHILLOUT
Future City, Cairo, EgyptWork Experience
Travel AgentFull Time
CHILLOUT
Jan 2019 - Present -6 yrs, 5 months
Egypt , Cairo
- Job Details:• Planning and selling transportations, accommodations, insurance and other travel services. •Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations. • Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc..) to travelers •Plan and sell transportations, accommodations, insurance and other travel services. • Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations. • Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc..) to travelers. • Book transportation, make hotel reservations and collect payment/fees. • Use promotional techniques and prepare promotional materials to sell itinerary tour packages. •Deal with occurring travel problems, complaints or refunds. • Attend travel seminars to remain updated with tourism trends. • Enter data into our software and maintain client files. • Network with tour operators. • Maintain statistical and financial records. • Meet profit and sales targets
station officerFull Time
NILEAIR
Jan 2018 - Jan 2019 -1 yr
Egypt , Cairo
- Job Details:• Assisting Passengers regarding to Entry Requirements, Visas, and Residence Permits etc. • Supervision on the operations of the check-in counters and boarding gate by the GHA. • Boarding Gate control operating. In addition to Escorting and directing Arriving/Departing passengers to the respective areas such as Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates etc. • Ensure that the handling requirements of the various categories of passengers (e.g. unaccompanied minors; young passengers; wheelchair; elderly and passengers with special needs etc...) have been met and that special services and facilities are provided to meet any special services requirements by customers. • Leading the allocated staff and managing the equipment. • Overseeing the safe arrival and on- time departure activities (on-loading, off-loading and ground support) of the aircraft on the ramp • Overseeing the accurate processing, storage and dispatch of both inbound and outbound Baggage, Cargo, Mail, Courier, and /or ULDs (Unit Load Devices). • Liaising with all departments and sections when required. • Ensuring that any loading deviation is authorized by the dispatcher or load controller before release of the aircraft.
Station OfficerFull Time
Gulf airline
Dec 2016 - Jan 2018 -1 yr, 1 month
- Job Details:• Assisting Passengers regarding to Entry Requirements, Visas, and Residence Permits etc. • Supervision on the operations of the check-in counters and boarding gate by the GHA. • Boarding Gate control operating. In addition to Escorting and directing Arriving/Departing passengers to the respective areas such as Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates etc. • Ensure that the handling requirements of the various categories of passengers (e.g. unaccompanied minors; young passengers; wheelchair; elderly and passengers with special needs etc...) have been met and that special services and facilities are provided to meet any special services requirements by customers. • Leading the allocated staff and managing the equipment. • Overseeing the safe arrival and on- time departure activities (on-loading, off-loading and ground support) of the aircraft on the ramp • Overseeing the accurate processing, storage and dispatch of both inbound and outbound Baggage, Cargo, Mail, Courier, and /or ULDs (Unit Load Devices). • Liaising with all departments and sections when required. • Ensuring that any loading deviation is authorized by the dispatcher or load controller before release of the aircraft.
Education
Bachelor's Degree in Art
Zagazig University (ZU)Jan 2017
Skills
Languages
English
Fluent