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Radwa Hamed Elesseily

Travel Agent at CHILLOUT

Future City, Cairo, Egypt

Work Experience

  • Travel AgentFull Time

    CHILLOUT

    Jan 2019 - Present -6 yrs, 5 months

    Egypt , Cairo

    • Job Details:• Planning and selling transportations, accommodations, insurance and other travel services. •Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations. • Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc..) to travelers •Plan and sell transportations, accommodations, insurance and other travel services. • Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations. • Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc..) to travelers. • Book transportation, make hotel reservations and collect payment/fees. • Use promotional techniques and prepare promotional materials to sell itinerary tour packages. •Deal with occurring travel problems, complaints or refunds. • Attend travel seminars to remain updated with tourism trends. • Enter data into our software and maintain client files. • Network with tour operators. • Maintain statistical and financial records. • Meet profit and sales targets
  • station officerFull Time

    NILEAIR

    Jan 2018 - Jan 2019 -1 yr

    Egypt , Cairo

    • Job Details:• Assisting Passengers regarding to Entry Requirements, Visas, and Residence Permits etc. • Supervision on the operations of the check-in counters and boarding gate by the GHA. • Boarding Gate control operating. In addition to Escorting and directing Arriving/Departing passengers to the respective areas such as Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates etc. • Ensure that the handling requirements of the various categories of passengers (e.g. unaccompanied minors; young passengers; wheelchair; elderly and passengers with special needs etc...) have been met and that special services and facilities are provided to meet any special services requirements by customers. • Leading the allocated staff and managing the equipment. • Overseeing the safe arrival and on- time departure activities (on-loading, off-loading and ground support) of the aircraft on the ramp • Overseeing the accurate processing, storage and dispatch of both inbound and outbound Baggage, Cargo, Mail, Courier, and /or ULDs (Unit Load Devices). • Liaising with all departments and sections when required. • Ensuring that any loading deviation is authorized by the dispatcher or load controller before release of the aircraft.
  • Station OfficerFull Time

    Gulf airline

    Dec 2016 - Jan 2018 -1 yr, 1 month

    • Job Details:• Assisting Passengers regarding to Entry Requirements, Visas, and Residence Permits etc. • Supervision on the operations of the check-in counters and boarding gate by the GHA. • Boarding Gate control operating. In addition to Escorting and directing Arriving/Departing passengers to the respective areas such as Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates etc. • Ensure that the handling requirements of the various categories of passengers (e.g. unaccompanied minors; young passengers; wheelchair; elderly and passengers with special needs etc...) have been met and that special services and facilities are provided to meet any special services requirements by customers. • Leading the allocated staff and managing the equipment. • Overseeing the safe arrival and on- time departure activities (on-loading, off-loading and ground support) of the aircraft on the ramp • Overseeing the accurate processing, storage and dispatch of both inbound and outbound Baggage, Cargo, Mail, Courier, and /or ULDs (Unit Load Devices). • Liaising with all departments and sections when required. • Ensuring that any loading deviation is authorized by the dispatcher or load controller before release of the aircraft.
  • Education

    • Bachelor's Degree in Art

      Zagazig University (ZU)

      Jan 2017 

    Skills

    • Communication
    • Planning and organization
    • Flexibility and ability to manage priorities
    • Analytical and research skill

    Languages

    • English

      Fluent
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