Radwa Ashraf Tawfik
Customer Account Manager
Mansoura, Dakahlia, EgyptWork Experience
Customer Account ManagerFull Time
Deja Vu - Business Services
Aug 2023 - Mar 2024 -7 months
Egypt , Dakahlia
- Job Details:Responsible for planning, developing and managing clients' digital strategies to improve their web presence and achieve their digital marketing goals.
mangerFull Time
Orange
Sep 2018 - Aug 2023 -4 yrs, 11 months
Egypt , Dakahlia
- Job Details:Completes store operational requirements by scheduling and assigning employees following up on work results. Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring and appraising job results. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Protects employees and customers by providing a safe and clean store environment. Maintains the stability and reputation of the store by complying with legal requirements. Contributes to team effort by accomplishing related results as needed. Meet sales goals by training, motivating, mentoring and providing feedback to sales staff. Managing and motivating the team to increase sales and ensure efficiency. Deal with all issues that arise from staff or customers (complaints, etc) Analyzing sales figures and forecasting future sales.
Private French TeacherFreelance / Project
Freelance
Sep 2015 - May 2019 -3 yrs, 8 months
Egypt , Dakahlia
Education
Bachelor's Degree in law
Mansoura UniversityJan 2013
Skills
Languages
Arabic
FluentEnglish
AdvancedFrench
Intermediate