RH

Radwa Amer Hussien

Customer Service Assistant

Maadi, Cairo, Egypt

Work Experience

  • Customer Service AssistantFull Time

    Etisal International

    Jan 2022 - Dec 2023 -1 yr, 11 months

    Egypt , Cairo

    • Job Details:Worked as senior customer service by handling chats and outbound calls

    • Majorel Egypt

    • Data Entry ClerkFull Time

      Feb 2020 - Feb 2021 -1 yr

      Egypt , Cairo

      • Job Details:Worked as content creator for menus before they go live then I got promoted and I joined to the quality team

    • Customer Service AssistantFull Time

      Apr 2019 - Jan 2020 -9 months

      Egypt , Cairo

      • Job Details:Inbound calls for uber Saudi Arabia account by handling the complaints from riders

    • Customer AssistantFull Time

      May 2018 - May 2019 -1 yr

      Egypt , Cairo

      • Job Details:Handling the financial problems

  • Back-office SpecialistFull Time

    Egypt Foods

    Mar 2017 - Mar 2018 -1 yr

    Egypt , Cairo

      • Education

      • Bachelor's Degree in Law

        Cairo University (CU)

        Jan 2012 - Jan 2015 - 3 yr

      • Radwa amer in Law

        Cairo University (CU)

        Jan 2012 - Jan 2015 - 3 yr

      Achievements

      Joining to the Quality team at uber eats account for one year

      Skills

      • Microsoft Office
      • Data Entry
      • Customer Service
      • Quality Auditing
      • Financial Services
      • Customer Care
      • Fast Typing
      • HelpDesk
      • Reception
      • Banking Sector

      Languages

      • English

        Advanced

      Training & Certifications

      • ICDL

        Russian Cultural Center·2015
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