RA

Radwa Ahmed Abdelnafea

Call Center Agent at Eye International Subspeciality Center

Zaytoun, Cairo, Egypt

Work Experience

  • Call Center AgentFull Time

    Eye International Subspeciality Center

    Jan 2024 - Present -1 yr, 5 months

    • customer serviceFull Time

      Middle East International Trading Company

      Apr 2020 - Dec 2023 -3 yrs, 8 months

      • Customer Service RepresentativeFull Time

        Etisal International

        Apr 2018 - Mar 2020 -1 yr, 11 months

        Egypt , Cairo

        • AccountantFull Time

          Joy&Roy

          Apr 2017 - Apr 2018 -1 yr

          Egypt , Cairo

            • Education

            • Bachelor's of Commerce in Accounting

              Modern Academy in Maadi (MAM)

              Jan 2012 

            Skills

            • Customer Relations
            • Strong decision maker
            • Communication
            • Microsoft Office
            • Customer Care
            • Customer Experience
            • Strong English language skills

            Languages

            • Arabic

              Fluent

            • English

              Intermediate

            Training & Certifications

            • Diploma in Customer Service Management

              International Academy For Training And Development·2014

            • Diploma in Marketing Management

              International Academy For Training And Development·2014

            • Diploma in Project Management

              International Academy For Training And Development·2014

            • Diploma in Human Resources Management

              International Academy For Training And Development·2014

            • Diploma in Sales Management

              International Academy For Training And Development·2014

            • Diploma in Total Quality Management

              International Academy For Training And Development·2014

            • Diploma in Certified of International Trainer (CIT)

              International Academy For Training And Development·2014
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