
Rabi Khachen
General Director at McDonald's Canada
CanadaWork Experience
McDonald's Canada
Feb 2014 - Present -11 yrs, 7 months
Canada
- Job Details:Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction. Designed sales and service strategies to improve revenue and retention. Monitored financial performance and identified areas for improvement in cost savings and revenue generation. Developed marketing strategies designed to increase brand awareness within target markets. Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation.
Pizza Hut
May 2005 - Feb 2014 -8 yrs, 9 months
Morocco
- Job Details:Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction. Resolved customer complaints quickly while maintaining high quality standards of service delivery. Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation.
Casablanca Hôtel
Mar 2004 - Jul 2005 -1 yr, 4 months
Morocco
- Job Details:Input and confirmed reservations for guests. Provided support to housekeeping staff by preparing keys for departing guests when requested. Performed balance procedures for hotel accounts and resolved discrepancies. Kept records of room availability and guest accounts, manually or using computers.
Education
Bachelor's Degree in Reception and Management
ISTA H/R
Languages
Arabic
FluentFrench
FluentEnglish
Fluent