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Rabi Khachen

General Director at McDonald's Canada

Canada

Work Experience

  • General Director

    McDonald's Canada

    Feb 2014 - Present -11 yrs, 7 months

    Canada

    • Job Details:Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction. Designed sales and service strategies to improve revenue and retention. Monitored financial performance and identified areas for improvement in cost savings and revenue generation. Developed marketing strategies designed to increase brand awareness within target markets. Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation.
  • General Director

    Pizza Hut

    May 2005 - Feb 2014 -8 yrs, 9 months

    Morocco

    • Job Details:Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction. Resolved customer complaints quickly while maintaining high quality standards of service delivery. Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation.
  • Night Auditor

    Casablanca Hôtel

    Mar 2004 - Jul 2005 -1 yr, 4 months

    Morocco

    • Job Details:Input and confirmed reservations for guests. Provided support to housekeeping staff by preparing keys for departing guests when requested. Performed balance procedures for hotel accounts and resolved discrepancies. Kept records of room availability and guest accounts, manually or using computers.
  • Education

    • Bachelor's Degree in Reception and Management

      ISTA H/R

    Skills

    • Financial Analysis
    • Customer Service
    • operational strategy

    Languages

    • Arabic

      Fluent
    • French

      Fluent
    • English

      Fluent
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