Rabab Tonsi

Supervisor and Assistant Manager, Students and Graduates Affairs

• Job Details:Oversee the daily operations of the students and graduates affairs office, ensuring efficient service delivery and support for both current students and alumni. Supervise a team of staff members to ensure smooth processing of student records, graduation applications, and post-graduation services. Lead the development and implementation of programs aimed at enhancing student success and fostering alumni engagement. Track and report on student and graduate data, including academic performance, feedback, and other relevant information, for internal use and external reporting to government bodies, embassies, and universities. Manage student inquiries and complaints, providing solutions and escalating issues when necessary. Collaborate with university departments to enhance student welfare, career development, and alumni networking opportunities. Provide administrative support, including the preparation of reports and statistics for submission to the ministry of higher education, governmental agencies, and embassies. Handle international graduate relations, coordinating with external agencies and foreign universities on graduate documentation and certification services.

Coordinator, Students and Graduates Affairs

• Job Details:Managed student files, ensuring proper classification and documentation for various academic and administrative purposes such as training, travel, military service, passport renewals, and visa requirements. Coordinated the preparation and submission of student records to the ministry of higher education and other relevant government institutions, ensuring compliance with regulations. Maintained regular communication with embassies, governmental agencies, and external organizations regarding student affairs. Monitored graduation files each semester, preparing and submitting graduate lists to the ministry of higher education and foreign universities. Issued graduation certificates in English and Arabic for students, ensuring accuracy and timely delivery. Performed secretarial duties, supporting the department’s smooth daily operations.

Secretary of the Operation Department

• Job Details:Central filing system, typing letters, memos, e-mails, answering phone calls and directing them, receiving and processing incoming mails, faxes & letters, making promotion for hotels & chart making reservation in & outside Egypt.