
Rabab Khedr
Customer Support Representative
Hadayek Alahram, Giza, EgyptWork Experience
Customer Support RepresentativePart Time
Elites Creatives Brand
Oct 2022 - Oct 2023 -1 yr
United States
- Job Details:Quickly and efficiently resolve issues, finding solutions that satisfy the customer and align with company policies. Pay close attention to customers, empathize with their concerns, and ask clarifying questions to fully understand their needs.
Social Media ManagerFull Time
Freya Treasures store
Jun 2021 - Sep 2022 -1 yr, 3 months
United States
- Job Details:As a Social Media Manager, I was responsible for creating engaging content, devising strategies to promote the brand, interacting with followers, monitoring post performance, staying abreast of industry trends, collaborating with other teams, and managing various social media accounts.
Marketing AssistantFull Time
Gangbag on Facebook
Aug 2019 - Oct 2019 -2 months
Egypt
- Job Details:Create compelling product listings with detailed descriptions, high-quality images, and accurate pricing to attract potential buyers on Facebook Marketplace. Skillfully engage with buyers, promptly answer inquiries, negotiate prices, and arrange.
Education
Bachelor's Degree in Faculty of Law
Cairo University (CU)Jan 2019 - Jan 2023 - 4 yr
Skills
- Social Media
- Customer Service
- Call Center
- Online Marketing
- Facebook Marketing
- Customer Support
- Client Support
- Microsoft Excel
- Microsoft Word
- Communication
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Languages
Arabic
FluentEnglish
AdvancedGerman
Beginner
Training & Certifications
Preparing graduates to work judicial organizations
Cairo University·2023Forensic Science
Cairo University·2022