Rabab Faysal

Organizational Development ManagerFull Time

operation Team leaderFull Time

• Job Details:*Handling complaints (billing / technical/ service delivery ). *Reporting financial lost / engagement / technical issues *Bills collection solutions. *Registration / update companies documents *Tracking shipments *Alternate solutions for sales team *Internal processor *Complaints analysis * Performing independent audit or working under the direction of an auditor * Planning of audit, field work for internal control evaluation, audit , confirmation with customers and report preparation, and performing periodic office and administrative duties. * Identify, develop, and document audit issues and assist in the preparation of the draft audit report. & executed transfers. * Follow up on checks daily (Complaint/ collection) * Replying Department’ mails to confirm their complaints solved * Coordinate with the other departments to ensure the integrity of the cycle. * Follow up and meet the auditors’ requirements and answer their inquires * Create and maintain fruitful relationships with customers and sales agent

President AssistantFull Time

• Job Details:• Manages the day-to-day operational and administrative activities of the Vice- President by setting and monitoring his schedule, organizing the incoming flow of work, prioritizing requests, maintaining a monitoring system, and • following-up to ensure timely responses; preparing for meetings and arranging teleconferences often over different time zones. • Receives and prioritizes VP’s correspondence and takes action in drafting correspondence, and forwarding for action and/or distributing for information. Obtains, compiles and extracts information from files, publications, internet, Centre databases and other sources to prepare documents and briefing papers. • Organizes, prepares documentation, and coordinates administrative and logistical arrangements • for meetings. Prepares all aspects of V.P.’s travel including: requesting special passport and visas, preparing expense statements and publishing travel expense reports on the internet. Publish Econet announcement regarding VP’s travel and vacation including who will be his replacement.