Raafat abd elhafiz ameen
Praise be to Allaah
Ain Shams, Cairo, EgyptWork Experience
operation Supervisor & Back office supervisorFull Time
Twister company
Oct 2016 - Present -8 yrs, 8 months
Egypt
- Job Details:worked as operation supervisor & back office supervisor & trainer in Twister company which expert Etisalat ADSL Telesales .
Customer service & Team leader EtisalatFull Time
- Job Details:i worked as agent in activation Q , then hiring to high value Q then transfer to ISP technical support Q then transfer to CRM Q and Finally hiring to activation Q as team leader .
LawyerFull Time
- Job Details:Work in the field of civil law and misdemeanors
Accountant & Assistant DirectorFull Time
Cafe El fashawy (Sharm El-Sheikh).
May 2008 - Jun 2009 -1 yr, 1 month
Egypt , North Sinai
- Job Details:working as Accountant & Assistant Director at Cafe El fashawy (Sharm El-Sheikh).
Education
Bachelor of Laws in Civil Law
Ain Shams University (ASU)Jan 2002 - Jan 2006 - 4 yr
Achievements
I have achievements in university Bachelor of law Year of Graduation : 2006 Degree of Graduation : good Ain Shams University. ----------- I have achievements incomputer skills: Ms Office (Word-Excel-PowerPoint-Access-Internet) -------------------------------- I have achievements as operation Supervisor & Back office supervisor at Twister company (2016 - present) I have achievements as Customer service & Team leader Etisalat at Etisal international Company (2011 - 2016)
Languages
Arabic
FluentEnglish
AdvancedFrench
Intermediate
Training & Certifications
Ms Office
Mubarak public libarary·2007