Rana Bahy Dorgham

Ghabbour Auto

• Administration & Facilities maintenance Section HeadFull Time

  Jul 2017 - Mar 2020 -2 yrs, 8 months

  Egypt , Cairo

  • Job Details:GHABBOUR FOUNDATION ( NGO ) Location: Cairo (Imbaba), Alexandria (Moharam Bek) and Al Gharbia (Kafr El Zayat) • Directed and Shaped the Administration Department inside the Foundation.  Managed cross functional teams (Administration, Facilities Managements & Customer service) in the department through the foundation’s Locations.  Improved the department’s Performance by creating a development plan for each member Lead to preparing a 2nd line Management. • Formalized the administration & FM budget and Surpassed a yearly deduction with 30 %. • Refined the 3PL Performance by Amending the old SOW, SLA & Applying the scorecard system across the locations. • Guided and Led the Foundation’s efforts toward creation of SOPs.  Synchronized with business partners such as : - Procurement in case of any tender requests to provide them with SLA, SOW & KPI’s of the requested service. - Legal for Revising Supplier’s contracts to ensure the suitable penalties applied in the contracts according to the Service type. - Fleet / Travel / Real State to facilitate any requests for the top Management. - Business Excellence for Creating the SOPs for the Foundation’s departments
• Administration Section HeadFull Time

  Jan 2016 - Jun 2017 -1 yr, 5 months

  Egypt , Cairo

  • Job Details:• Manage & Supervising the service providers / Vendors to ensure efficiency and quality of service to the Sites • Receives invoices and KPI’S reports from external service providers to be revised. • Ensures statutory and Company regulations and policies relating to hygiene, safety and fire are enforced and maintained to the sites. • Liaise with Establishment Staff (both academic and non-academic) to ensure efficient and effective lines of communication maintained to the site. • Oversee and supervise the staff in coordination and planning of support services to other departments.. • Ensuring all special functions is completed to the required standard of food and service and is undertaken within pre-budgeted costs. • Communicate with the procurement department to cooperate with them in case of any tender requests to provide them with SLA of the requested service. • Revising Supplier’s contracts with the Legal department to ensure the suitable penalties applied in the contracts according to the Service type.