RK

Raina Muhammed Khalil

Customer experience associate at Breadfast

Maadi, Cairo, Egypt

Work Experience

  • Customer experience associateFull Time

    Breadfast

    Mar 2020 - Present -5 yrs, 4 months

    Egypt

    • Job Details:I'm working in dealing with the customers through the chats and emails, I'm handling social media, severe complaints of the customers and retaining the old customers.
  • Customer Service AdvisorFull Time

    OSN

    Aug 2018 - Mar 2020 -1 yr, 7 months

    Egypt , Cairo

    • Job Details:I have worked in OSN for almost two years as a customer service advisor, I’ve also worked in the retention department and also for a new project designed for high value customers.
  • Retention DepartmentFull Time

    OSN

    Aug 2018 - Mar 2019 -7 months

    • Education

      • Bachelor's Degree in Translation

        Cairo University (CU)

        Jan 2018 

      Skills

      • Computer Skills
      • Soft skills

      Languages

      • English

        Fluent
      • Arabic

        Fluent
      • Italian

        Intermediate
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