RYTHEM 13

Customer Support Representative

• Job Details:- Responded to customer inquiries and provided solutions to their concerns - Handled customer complaints and grievances in a professional manner - Maintained accurate customer records and updates

Customer Service Trainer

• Job Details:- Conducted new hire training sessions on customer service policies and procedures - Developed and updated training materials and manuals - Evaluated trainees' performance and provided coaching and feedback for improvement

Translator

• Job Details:• Translated documents, websites and other materials from the source language to the target language • Ensured accuracy and quality of translations by proofreading and editing translated materials • Managed and prioritized translation projects to meet deadlines • Conducted research and used specialized dictionaries to find the correct translation for industry-specific terminology