Basic Info

ESLAM IBRAHIM

2 years

Alexandria, Egypt

Bachelor's Degree

Entry level

Work Experience

Graphic Designs, Prints & Solutions at A&H. Fine Arts

Experience Details

Graphic Designs, Prints & Solutions

Creative/Design/Art

Experienced (Non-Manager)

N/A


Company Details

A&H. Fine Arts

Alexandria, Egypt

1-10 employees

Marketing and Advertising, Architectural and Design Services

N/A

Jun 2014 to Dec 2016 (2 years 6 months)
Enterprise Account Handler at Sutherland Global Services

Experience Details

Enterprise Account Handler

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Sutherland Global Services (multinational)

Alexandria, Egypt, Egypt

More than 1000 employees

Business Services - Other, Telecommunications, Consumer Services

www.sutherlandglobal.com/

Jan 2016 to Jun 2016 (5 months)
Account Advisor (intern) at Raya Contact Center

Experience Details

Account Advisor (intern)

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Raya Contact Center (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications, Consumer Services

http://www.rayacc.com/

Aug 2015 to Jan 2016 (5 months)

Achievements


Creative Problem Solver Improviser.
Teamwork Coordinator.
Strategy Planner.


' Top Achiever Team Member and Creative Problem Solver Improviser.
' Receiving Managerial Recognition for Performance Under Pressure.
' Teamwork Coordinator & Support oriental.
' Target Domination at Highest Quality Feedback.


' Only Choosen out of 10 for the Intern Postion Meeting day.
' 1st Certified Candidate of Rcc patch 150 (MSA) out of 17 Members.
' Target Domination at Highest Quality Feedback
' Top Achiever Team Member and Receiving Recognition by both Team Leader and Account Manager as Best Good Caliber.


Growing Up In Alexandria During School Started Developing Interest In Digital Mediums Gaining Skills Through Stages of Self Learning At Young Age Which Helped Improving Cope With Studying And Jumping Progressively From Intermediate To Advanced Levels And Enhanced Deeper Realization of Multicultural Views And Leveting Hobbies and Initiating Connections To Be Improving Constantly While Remaining Up To Date On The Digital World.

Education

Bachelor's Degree in M.I.S.

Education Details

Bachelor's Degree

M.I.S., Web Development, Computer Science

H.I.C.I.S: High Institutes for Computer and Information Systems, Egypt

C / Good / 65 - 75%

N/A

N/A

H.I.C.I.S: High Institutes for Computer and Information Systems
2010 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Abbas Helmy High school

Egypt

2010

C / Good / 65 - 75%

N/A

Abbas Helmy High school
2010
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Profile Skills and Keywords

ARTAccount AdvisorAnalyticalArabicArchitectural And Design ServicesBusiness Services - OtherComputer ScienceConsumer ServicesCreativeCustomer ServiceDesignEnglishEnterprise Account HandlerFrenchGraphic DesignGraphic Designs, Prints & SolutionsIT / ComputingInformation TechnologyInnovativeJapaneseM.I.S.Marketing And AdvertisingOrganizerRaya Contact CenterSupportSupportiveSutherland Global ServicesTECHNOLOGYTechnical SupportTelecommunicationsVIDEO GAMESWeb Development

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Intermediate

: Advanced

: Intermediate

Japanese

Japanese

: Advanced

: Advanced

: Fluent

: Intermediate

Tools and Technologies

IT / Computing

IT / Computing

: Expert

: Extreme - I love it!

:

More than 7 years

Technical Support

Technical Support

: Advanced

: Extreme - I love it!

:

1-3 years

Graphic Design

Graphic Design

: Advanced

: Extreme - I love it!

:

3-5 years

Web Development

Web Development

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Information Technology

Information Technology

: Expert

: Extreme - I love it!

:

5-7 years

Graphic Design

Graphic Design

: Advanced

: Extreme - I love it!

:

3-5 years

ART

ART

: Intermediate

: Extreme - I love it!

:

3-5 years

Key Skills

Analytical, Creative, Organizer, Innovative, Supportive

Online Presence

https://www.linkedin.com/in/eslam-ibrahim-40b908124

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