Basic Info

Rehab Elzayaty

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Voice Call Center Agent + Email Team Agent + Live Chat Agent at Teleperformance Egypt

Experience Details

Voice Call Center Agent + Email Team Agent + Live Chat Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Teleperformance Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

https://www.teleperformance.com/en-us/egypt

Nov 2016 to Oct 2017 (11 months)
Admin Assistant at Innovision Systems

Experience Details

Admin Assistant

Accounting/Finance, Administration, Logistics/Supply Chain

Experienced (Non-Manager)

(Secretarial, purchasing, logistics, banking transactions, invoicing, tendering)
Job description:
Handling all sorts of correspondences, faxes, emails, calls.
Responsible for documentation and filing system.
Make the proper arrangements for meetings.
Make travel arrangements for executives.
Prepares quotations, invoices, delivery notices, letters and other documents, using word processing, excel sheets.
Prepare and expedite purchase orders and direct payments (by Credit Cards or banking transactions), handling shipments, and deliveries to the final end-user.
Tendering, especially EU and UNDP tenders.


Company Details

Innovision Systems

Cairo, Egypt

N/A

Engineering Services, Engineering Services

N/A

Sep 2014 to Sep 2016 (2 years)
Sales Coordinator & Technical Support at Mematech for Medical systems

Experience Details

Sales Coordinator & Technical Support

Customer Service/Support, Sales/Retail, Medical/Healthcare

Experienced (Non-Manager)

Assists the sales team, prepare quotations made for clients, negotiate terms with the client at a cost best suited for them.
Respond to any online or telephone queries.
Liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.
Produce reports on progress within the department and outline any developed strategies to improve.
Supporting sales representatives and coordinating sales-related activities within the company, they contribute to achieving sales targets.
Preparing monthly sales reports.
keeping a tab on daily operations.
Tendering, specifically with governmental entities.


Company Details

Mematech for Medical systems

Cairo, Egypt

11-50 employees

Medical Devices and Supplies

N/A

Oct 2013 to Aug 2014 (10 months)
Recruitment coordinator at El_Sahm Co. for Recruiting

Experience Details

Recruitment coordinator

Human Resources

Entry Level

Reviews and processes Personnel/Position Action Requests to ensure accuracy and completion of various personnel/position changes (e.g. new hires, promotions, transfers, salary increases, etc.).
Inputs personnel/position changes and other information into computerized database and keep it updated.
Credits accrual rates/leave balances of employees with prior state service.
Provides assistance and information to employees, applicants and other agencies on Human Resources functions, activities and services.
Schedules applicant testing; monitors, scores and records employment tests in area of assignment.
Establishes, updates and maintains manual and automated filing systems to store and track records/information.
Coordinates and provides assistance with research and/or staff studies for programs or projects within functional area.


Company Details

El_Sahm Co. for Recruiting

Cairo, Egypt

1-10 employees

Human Resources

N/A

Apr 2013 to Jun 2013 (2 months)
Event Coordinator at Smart Vision

Experience Details

Event Coordinator

Hospitality/Hotels/Food Services

Entry Level

Assist with negotiations for space contracts and book event space, arrange food and beverage, order supplies and audiovisual equipment, make travel arrangements, order event signs, and ensure appropriate décor (florals, linens, color schemes, etc.) to meet the quality expectations of the alumni association.
Propose new ideas to improve the event planning and implementation process.
Serve as liaison with vendors on event-related matters.
Assist with managing on-site production for events as necessary.
Prepare nametags, materials, notebooks, packages, gift bags, registration lists, seating cards, etc.
Close out all events as required.


Company Details

Smart Vision

Cairo, Egypt

1-10 employees

Travel and Tourism, Business Services - Other

N/A

Feb 2008 to Mar 2009 (1 year 1 month)

Education

Bachelor of Arts in History

Education Details

Bachelor of Arts

History

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2003 - 2007

Certifications

Toefl
Apr 2010

Certificate details

Toefl

Apr 2010

N/A

N/A

N/A

Ain Shams University

N/A

General English
Jun 2006

Certificate details

General English

Jun 2006

B

N/A

N/A

American University in Cairo

N/A

This profile is fresh!
Last update 6 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAdmin AssistantAdministrationAdministrative TasksArabicBusiness DevelopmentBusiness Email WritingBusiness Services - OtherConsumer ServicesCustomer ServiceDetails-orientedEngineering ServicesEnglishEvent CoordinatorEvents CoordinatingFinanceFlexibleFood ServicesGeneral EnglishHR DatabasesHandles StressHard WorkerHistoryHospitalityHuman ResourcesInsuranceInternet ResearchInternet SearchLive ChatLogisticsMedicalMedical Devices And SuppliesMicrosoft OfficePurchasingRecruitment CoordinatorRetailSalesSales Coordinator & Technical SupportSocialSupportTeleperformance EgyptToeflTransportationTravel And TourismVoice Call Center Agent + Email Team Agent + Live Chat Agent

Self-assesed Skills

Languages

English

English

: Advanced

: Fluent

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet Search

Internet Search

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Internet Research

Internet Research

: Intermediate

: Extreme - I love it!

:

5-7 years

Fields of Expertise

administrative tasks

administrative tasks

: Expert

: Medium

:

1-3 years

logistics

logistics

: Intermediate

: Extreme - I love it!

:

1-3 years

HR Databases

HR Databases

: Intermediate

: Little

:

Less than 1 year

Business Email Writing

Business Email Writing

: Intermediate

: Extreme - I love it!

:

Less than 1 year

purchasing

purchasing

: Beginner

: High

:

1-3 years

Events coordinating

Events coordinating

: Beginner

: Extreme - I love it!

:

1-3 years

Live Chat

Live Chat

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Flexible / Adaptive, Details-oriented, Social, Handles Stress

Online Presence

https://www.linkedin.com/profile/preview?locale=en_US&trk=prof-0-sb-preview-primary-button

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