REDA Hamdy Mostafa

SAP Application Manager at Elshaheen Group Foods

10th of Ramadan City, Sharqia, Egypt

Dkhoon Amerites

Sep 2023 - Present -2 yrs

Egypt

Elshaheen Group Foods

May 2022 - Present -3 yrs, 4 months

Egypt , Qalubia

SWIFAX

Jan 2017 - May 2022 -5 yrs, 4 months

Egypt , Sharqia

Job Details:Technical Support for all users. Work collaboratively with the training and communication teams to develop training and communication materials. Extensive training in the SAP modules. Provides training to end users in assigned geographic area. Helps drive faster adoption and higher ultimate utilization of and proficiency with the changes that impact the business and our employees. Assist in organizational change management activities

Medstar Group

Mar 2015 - Jan 2017 -1 yr, 10 months

Egypt , Cairo

Job Details:• Implementation and support Oracle Applications Modules: - Work in process - Bills Of Material – Cost Management – Quality Management - Material Requirement Planing • Review functional setups and configuration and take corrective actions • Provide periodic status report to management on a monthly basis • Provide user support, hand holding and respond to their queries • Assist, train and mentor junior business analysts and end users • Work with end users, as well as technical and functional team members to accomplish business needs • Raise Service Requests (SR’s) with Oracle Support to obtain solutions to application problems • Identify gaps, impact, workarounds and reporting needs to meet the business needs of the company • Coordinate with other application consultants for issue fixing and proactively prevent issue occurrence • Participate in business meetings with team managers to identify system enhancements and new user requirements • Advise management on roadmap for Application enhancements, identification and implementation of new, advanced

Bachelor's Degree in Commerce and Business
Ain Shams University (ASU)
Jan 2016 - Jan 2020 - 4 yr