RO
RAMI OULMI
Ticketing and Reservations Officer at El Kafil Travel
BatnaWork Experience
Ticketing and Reservations Officer
El Kafil Travel
Oct 2024 - Present -11 months
Algeria
- Job Details:Efficiently manage global flight bookings and client confirmations, ensuring accurate and timely arrangements for diverse clientele. Collaborate with airlines and travel partners to secure optimal pricing and itineraries, enhancing customer satisfaction and loyalty. Provide personalized support, resolving complex booking issues and offering tailored travel recommendations based on client preferences. Utilize Amadeus GDS to streamline booking processes, ensuring compliance with industry standards and best practices. Stay informed about travel trends and regulations, enabling clients to make informed travel decisions.
Coordinator of Admissions and International Study Assistance
Campus Voyage
Oct 2023 - Oct 2024 -1 yr
Algeria
- Job Details:Oversaw the complete registration process for students pursuing education abroad, ensuring a smooth and efficient experience from inquiry to visa application. Developed strong relationships with international educational institutions to facilitate seamless admission processes for local students. Delivered personalized guidance to students, crafting tailored travel plans and assisting with all travel-related inquiries. Maintained high levels of client satisfaction through regular follow-ups and proactive communication, resulting in positive feedback and referrals.
Education
Master's Degree in Budgetary Management
University of Batna-1Jan 2019 - Jan 2021 - 2 yr
Bachelor's Degree in Financial Management
University of Batna-1Jan 2014 - Jan 2018 - 4 yr
Skills
Languages
French
FluentEnglish
IntermediateArabic
Beginner