
Karem Shahin
Contact Center Team Leader at Teleperformance
Nasr City, Cairo, EgyptWork Experience
Operations ManagerFull Time
Dubai International Airport
Jan 2021 - Present -4 yrs, 5 months
Egypt , Cairo
- Job Details:Managing 5 LOBS externally with Teleperformance, consisting of (Voice channels, Chat channels, Website service, Social Media, Whatsapp channel)
Education
Bachelor's Degree in Computer Science
Future AcademyJan 2016 - Jan 2020 - 4 yr
Languages
English
FluentArabic
Fluent
Training & Certifications
Back office
Teleperformance·2021Supervision
Teleperformance·2021Call center agent
Teleperformance·2019