R13 Jagasia

Manager - Flight Safety (SMS and QA)

• Job Details:Carry out internal audit and inspection in the areas of cabin operations, ground handling, cargo and CX audits. Conducted EIOSA - cabin operations. Ensuring internal policies, processes and procedures comply with regulations. Write up detailed reports that evaluate results and provide recommendations. Initiate corrective action, send follow-up communications, and verify implementation. Collaborate with cross-functional teams to address quality issues and implement corrective actions. Liaise with internal departments on quality matters. Assisting the safety manager in running the safety assurance and safety promotion programs. Supported president & COO with regards to safety review board meetings and emergency response drills. Delivered new employee onboarding and training.

Assistant Manager - Flight Safety

Assistant Manager - Learning and Development

• Job Details:Reviewed and edited all training materials for accuracy and company policy compliance, evaluated success of training programs, and recommended improvements to upper management to enhance effectiveness. Provided training and development needs as per department requirements to improve performance of individual associates. Worked with HR to evaluate training requirements and schedule onboarding sessions for new hires. Created training needs assessments to identify skills and knowledge gaps. Actively done recruitment by preparing job descriptions and managing the hiring process.