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Qamar Elaasar

Content Creator at Hind Ali Hair Treatment

15th May City, Cairo, Egypt

Work Experience

  • Customer SupportFull Time

    Dalilk Academy

    Nov 2023 - Present -1 yr, 7 months

    • Job Details:Dalilk Academy is concerned with the productivity and creativity in providing simple content for users to learn English. Responsibilities: ● Assist students via Twitter, e-mail, Instagram, Snap. ● Help users learn English and ways to pass the IELTS. ● Helping those who want to sign up for our online courses. ● Attend course lessons and summarize and simplify them.
  • Content CreatorFull Time

    Hind Ali Hair Treatment

    Dec 2022 - Present -2 yrs, 6 months

    Egypt , Cairo

    • Job Details:Hind Ali Hair Treatment is a well established fast growing brand for hair straightening. Responsibilities: ● Create and develop social media strategies for the brand. ● Target and engage the appropriate audience on Facebook and Instagram as a means to convert them to customers. ● Create high quality videos and write content for the brand’s social media channels. ● Answer customers’ inquiries on social media and help them book their sessions. ● Ensure customer satisfaction by providing after-care support.
  • Technical Support SpecialistFull Time

    Hsoub

    Jul 2021 - Dec 2022 -1 yr, 5 months

    Egypt , Cairo

    • Job Details:Hsoub is a technology company founded in 2011, the company builds products across a range of sectors and functions that enable new work, education, and communication opportunities for the region. Hsoub operates the two largest Arabic freelancing platforms Mostaql and Khamsat with other products in its portfolio combining 2,500,000+ registered users. Tasks: - Review users' contributions before posting them and making the right decision about them. - Follow up on everything posted on the site by users. - Train the users on how to use company's products correctly. - Correctly resolve disputes and problems between users. - Respond to user questions and inquiries.
  • GLP & Microbiological Analysis InternInternship

    TÜV NORD Egypt

    Aug 2019 - Oct 2019 -2 months

    • Education

      • Bachelor's Degree in Biotechnology

        Ain Shams University (ASU)

        Jan 2021 

      • High School - Thanaweya Amma

        Rowad Al Mostaqbal Language School

        Jan 2017 

      Activities

      • Volunteer at Dream Hospital

        Volunteering

        Apr 2016 - Present -9 yrs, 2 months

      Skills

      • Social Media
      • Microsoft Office
      • Customer Support
      • Research
      • Customer Service
      • English Translation
      • Customer Care
      • HTML
      • Administration
      • Social Media Strategy
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      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • Turkish

        Beginner

      Training & Certifications

      • CS50: Introduction to Computer Science

        HarvardX·2020
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