
Qamar Elaasar
Content Creator at Hind Ali Hair Treatment
15th May City, Cairo, EgyptWork Experience
Customer SupportFull Time
Dalilk Academy
Nov 2023 - Present -1 yr, 7 months
- Job Details:Dalilk Academy is concerned with the productivity and creativity in providing simple content for users to learn English. Responsibilities: ● Assist students via Twitter, e-mail, Instagram, Snap. ● Help users learn English and ways to pass the IELTS. ● Helping those who want to sign up for our online courses. ● Attend course lessons and summarize and simplify them.
Content CreatorFull Time
Hind Ali Hair Treatment
Dec 2022 - Present -2 yrs, 6 months
Egypt , Cairo
- Job Details:Hind Ali Hair Treatment is a well established fast growing brand for hair straightening. Responsibilities: ● Create and develop social media strategies for the brand. ● Target and engage the appropriate audience on Facebook and Instagram as a means to convert them to customers. ● Create high quality videos and write content for the brand’s social media channels. ● Answer customers’ inquiries on social media and help them book their sessions. ● Ensure customer satisfaction by providing after-care support.
Technical Support SpecialistFull Time
Hsoub
Jul 2021 - Dec 2022 -1 yr, 5 months
Egypt , Cairo
- Job Details:Hsoub is a technology company founded in 2011, the company builds products across a range of sectors and functions that enable new work, education, and communication opportunities for the region. Hsoub operates the two largest Arabic freelancing platforms Mostaql and Khamsat with other products in its portfolio combining 2,500,000+ registered users. Tasks: - Review users' contributions before posting them and making the right decision about them. - Follow up on everything posted on the site by users. - Train the users on how to use company's products correctly. - Correctly resolve disputes and problems between users. - Respond to user questions and inquiries.
Education
Bachelor's Degree in Biotechnology
Ain Shams University (ASU)Jan 2021
High School - Thanaweya Amma
Rowad Al Mostaqbal Language SchoolJan 2017
Activities
Volunteer at Dream Hospital
Volunteering
Apr 2016 - Present -9 yrs, 2 months
Skills
- Social Media
- Microsoft Office
- Customer Support
- Research
- Customer Service
- English Translation
- Customer Care
- HTML
- Administration
- Social Media Strategy
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Languages
Arabic
FluentEnglish
FluentTurkish
Beginner
Training & Certifications
CS50: Introduction to Computer Science
HarvardX·2020