QA

Qamar Abbasi

Customer Service Officer at Transguard

Dubai, United Arab Emirates

Work Experience

  • Customer Service Officer

    Transguard

    Jan 2022 - Present -3 yrs, 5 months

    United Arab Emirates

    • Job Details:Ensuring the safety of high-profile diplomats, embassy personnel, and visitors by implementing strict security protocols. Managing and monitoring embassy access points, conducting ID verification, and screening individuals to prevent unauthorized entry. Assisting visitors with visa applications and consular queries.
  • Hospitality Security Officer

    Expo 2020 Dubai

    Apr 2019 - Jan 2021 -1 yr, 9 months

    United Arab Emirates

    • Job Details:Managed security operations for large-scale international events, ensuring compliance with global safety and risk management protocols. Supervised crowd control, emergency response, and access management for high-profile guests.
  • Security Alarm Investigator

    US Consulate

    Jul 2016 - Sep 2018 -2 yrs, 2 months

    Pakistan

    • Job Details:Oversee the functionality of all security alarm systems, respond promptly to any triggered alarms, and perform routine checks and diagnostics on alarm systems.
  • Skills

    • Risk Assessment
    • Access Control
    • Conflict Resolution
    • Customer Service
    • Emergency Response
    • Crowd management
    • CCTV Surveillance
    • Leadership
    • Crisis Management
    • Exceptional Service

    Languages

    • Punjabi

      Fluent
    • English

      Advanced
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