Wael Farouk EL-Gammal

Executive ManagerFull Time

• Job Details:Note: Company field is GAFI clearance and transportation, i started my job as a team leader & an executive manager cause it was set up stage for first year. As an Executive manager : - Tracking achieving targets with import and export officers in logistics. - Working on Issuing good relations with authorities’ chairmen and general managers in Suez (Governorate – Custom – GAFI) , keeping direct contact with them. - Searching for opportunities with new clients for my company. - Handling problems and client’s complains and find solutions for it. - Ensure that clearance specialists finish shipments efficiently on time. - Communicate in problems with all affected parties. - Follow up with clients. - Preparing KPI’s and manuals for our teams. - Evaluating team performance by KPI’s evaluation system and prepare final report with results. - Specifying needed skills for Employees and preparing workshop and presentations for improving them. (have many examples materials)

Manager assistant & operatorFull Time

• Job Details:- Manager assistant and shift operator - Owners matter and shipping operating - Following up Customs Clearance for ship's parcels. - Preparing finance reports for the branch - Dealing with head office and ships owner's emails. - Contacting ships and authorities on VHF. - Meeting ships on arrival and finishing all procedures for transiting and services like parcels or crew change. - Dealing with port and Suez canal authorities. - Shift operator as checking and following colleagues and emailing ships, owners and managing the branch at nights.

System Admin & Trainer (project)Full Time

• Job Details: - Following and training more than 45 clerks in 5 faculties - Collecting information and needed points in these faculties. - Preparing time plan reports and final reports. - Updating reports and focusing on time plan projects. - Solving program problems and working on increasing the program success. - Team leader. - Contacting head office in Suez canal university, Ismailia & Cairo