Praneeth Mahanama Hapuarachchi

IT Support EngineerFull Time

• Job Details:- Provide IT support to company staff. - Setting up and installing PCs, Applications, Network and Software. - Maintain the Wi-Fi facility in order to provide good connection to the wireless customers. - Installing and configuring O/S, Antivirus, other applications, etc. - Keeping a record of issues and faults along with solutions for future references. - Planning and undertaking scheduled maintenance updates, upgrades. - Keeping eye on Systems performance, breakdowns, etc. - Manage and maintain Hikvision IVMS CCTV, NVR, Biometric etc. - Remote support through team viewer, any desk, ammy admin, zoho to branch users. - Diagnose and troubleshoot technical issues (Network, Hard ware, Software). - Secure all pcs with latest antivirus security patches. - Understanding on Virtual desktop environment (Citrix, VM Ware, Oracle Virtual Box, Hyper-V) - MS Office suites installation, configuring and troubleshooting outlook etc. - Configuring and maintaining TP-Link routers, access points and Omada cloud.

IT ExecutiveFull Time

IT ExecutiveFull Time