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Pola Girgis Shenouda

Cisco & Huawei Consultant/Instructor

Rehab City, Cairo, Egypt

Work Experience

  • Solution Consultant - Networking ExpertFull Time

    Orange Business Services

    Aug 2021 - Present -3 yrs, 10 months

    Egypt , Cairo

    • Job Details:• Build a high available Infrastructure network (MLAN, WAN, WLAN, …) for Global Customers. • Ownership or support on creation of deliverables (Low Level Design, Acceptance Test Plan, Migration scenario) and creation of projects consulting blueprints. • Support on site or remote migration for complex solutions/environments. • Acting as pre-sales consultant for organic growth activities as needed. • Consistently deliver high quality billable technical service to existing and new clients ensuring that customer satisfaction is maintained or improved. • Stay abreast of technical, issues, options, and advancements within the internetworking industry relevant to the orange services portfolio. • Ownership of the technical solution from concept to subsequent implementation. • Present technical solutions to partners and their end-customers, both formally and informally, as required.
  • Cisco & Huawei Instructor/ConsultantFull Time

    Global Know

    Aug 2018 - Present -6 yrs, 10 months

    Egypt , Cairo

    • Job Details:• Delivering Courses in EMEA, USA & Asia regions; Egypt, UAE, KSA, Denmark, Belgium, Holland, France, Sweden, Qatar, UK, China & USA o Cisco Enterprise (Routing & Switching) (ICND1, ICND2, CCNA, ROUTE, SWITCH, TSHOOT, ENCOR, ENARSI, ENSLD, IP6FD, BGP) o Cisco DNA Center (IBNTRN) o Cisco SD-WAN (ENSDW, SDWAN300, SDWFND) o Cisco Wireless (WiFund, WLFNDU) o Cisco Service Provider (SPNGN1&2, SPFNDU) o Cisco Prime Infrastructure v3.1 o Huawei Routing & Switching (HCIA, HCIP [IENP, IERS, IEEP]) o CompTIA (Network+, A+)
  • Linux NOC EngineerFull Time

    Channel VAS (Part of Channel IT)

    Oct 2017 - Aug 2018 -10 months

    Egypt , Cairo

    • Job Details:• Support Centos and Linux servers in India and Nigeria • Make configuration on Linux server • Make tickets on JIRA and resolve any request to the NOC team • Use CQL Cassandra database on Linux servers to check the Data • Use MySQL to view and edit data using queries • Deploy new Jars on the Servers and run them
  • Network Specialist Full Time

    Guest-Tek

    Jun 2016 - Sep 2017 -1 yr, 3 months

    Egypt , Cairo

    • Job Details:• Supporting internet problems in Hotels worldwide • Make configuration on Switches (HP, Cisco), Routers (HP, Cisco, Juniper), Wireless controllers (MERU, RUKUS, HP), Access points, HEPs, Configuring IPTV system, ETVi, OVI & OVM • Take Calls from ITs in the hotel to check problems and configuration in the system • Open Tickets (Sales Force, Synapse) and figure the problem and fix all the issues • Follow up with the team members for any issue and contacting the IT department in the hotel to fix the issue
  • Education

    • BSc in Informatics and Computer Science - Computer Networks

      British University in Egypt (BUE)

      Jan 2011 - Jan 2015 - 4 yr

    • BSc in Informatics and Computer Science

      Loughborough University

      Jan 2011 - Jan 2015 - 4 yr

    • High School - Thanaweya Amma

      Saint Fatima Language School - ElHegaz

      Jan 2011 

    Achievements

    I have Achievement as Honor Student in Computer Networks - The British University in Egypt First Place In Network department In University

    Skills

    • CCNA
    • Networking
    • Information Technology (IT)
    • MySQL
    • SQL

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Intermediate

    Training & Certifications

    • ENSLD Cisco Certified Specialist - Enterprise Design

      CISCO·2021
    • Cisco Certified Network Associate Wireless

      CISCO·2019
    • CCNP Routing & Switching

      Global Knowledge·2019
    • Cisco Certified Network Professional Enterprise

      CISCO·2019
    • Cisco Certified Network Professional Routing and Switching

      CISCO·2019
    • HCSI Huawei System Instructor

      Huawei·2019
    • HCNA Routing and Switching

      Huawei·2019
    • CCSI Certified Cisco Systems Instructor

      CISCO·2018
    • Cisco Certified Network Associate

      CISCO·2018
    • Eaton Towers HSE Training

      Eliademy·2016
    • JAVA

      The British University in Egypt·2015
    • CCNA Routing & Switching

      Global Knowledge·2015
    • CCNA

      HeroTec·2015
    • CCNP Routing

      HeroTec·2014
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