profile-img

Pola Emad Lotfy

Customer service at Telecom Egypt

Moharam Bek, Alexandria, Egypt

Work Experience

  • Senior Purchasing SpecialistFull Time

    Rush Brush

    Jun 2021 - Present -4 yrs

    • Senior Customer Service SpecialistFull Time

      stylisheve

      Jan 2020 - Present -5 yrs, 5 months

      Egypt , Alexandria

      • Customer careFull Time

        Stylish Eve

        Feb 2019 - Present -6 yrs, 4 months

        Egypt

        • Job Details:Working as a customer care representative Follow up with the customer there issues

      • Customer serviceFull Time

        Telecom Egypt

        Oct 2017 - Present -7 yrs, 8 months

        Egypt , Alexandria

          • Education

          • Faculty of arts in Archeology

            Alexandria University (ALEXU)

            Jan 2013 - Jan 2017 - 4 yr

          Achievements

          Certificate in Data analysis ; six sigma ; coaching as a manger and procurement & negotiations basic

          Skills

          • Microsoft Office
          • Customer Support
          • Comunication skil
          • Procurement
          • Purchasing
          • Supply Chain
          • Logistics

          Languages

          • Arabic

            Fluent

          • English

            Advanced

          • French

            Advanced

          • Portuguese

            Intermediate

          Training & Certifications

          • Data analysis

            2021

          • SIX Sigma

            2020

          • Amadeus system

            AAST·2018

          • Ticketing Amadeus system

            Arab academy Alex·2018

          • Icdl

            Emie center·2016
          Share this Profile