Peter Magdy

Customer Care ManagerFull Time

CORPORATE SALES AND RELATIONSHIP SENIORFull Time

• Job Details:• Preparing a database for companies and institutions for my marketing sector. • Conducting marketing visits to specific companies and institutions in coordination with the director of the department. • Achieve what is required of it from the target to prepare new students for each semester. • Responding to customer inquiries received on all social media. • Work to contract with marketing agents in governorates outside Cairo. • Follow-up of students who applied for enrollment and did not complete the registration procedures during the current semester or previous semesters. • Perform analyzes to prepare the students applying for study according to the employers and delegates, and analyze the performance of marketing agents in the governorates every semester. • Receiving new students and working to complete the registration procedures for them. • Formulating marketing offers and submitted to external parties. • Carry out an analysis of the Egyptian market in terms of programs, prices, and venue to provide information when needed. • Submit proposals that improve the performance of work. • What is assigned to him from other works within the scope of the general tasks of the administration with the knowledge of his direct manager.

Sales monitoring and evaluationFull Time

• Job Details:• Assure quality check by analyzing periodic sales information according to sales planes tracking and completing weekly action plans per the objectives of sales department identifying issues and proposing problem solution. • Train the new and exist sales reps, supervisors and product knowledge of new corporate partners. • Strictly follows integrity and confidentiality of information obtained throughout daily operations. • Tracking key performance indicators (KPIs) and making appropriate suggestions and change current KPIs. • Prepare, monitoring, collect, analyze and summarize the field research surveys. • Prepares reports by collecting analyzing and summarizing information and trends including field activates (contests, incentive, schemes, promotions etc.) • Analyze specific areas/governorates by service type to follow up with sales team on the correction of current achievements. • Tracking quality assurance of sales team performance objectives by analyzing targets deviations and initiating corrective actions. • Investigate, evaluate and determine causes of the effectiveness and efficiency of branch manager/ supervisor control mechanisms. • Ability to work effectively with team members and management to accomplish assigned tasks and goals within established timeframes. • Ability to troubleshoot and effectively resolve issues in a timely manner. • Updates job knowledge by studying trends in and developments in quality management. • Managing Bee company store that the first Mobiles and E. Payment services store for Bee company