Peter Nagui Ehsan

Senior Teller OfficerFull Time

• Job Details:Senior Teller Officer (with dispensation for cash manager)– Roxy Branch (June 2019- Date) Tasks: • Second custodian for the branch’s main vault. • Validating all daily transaction done by tellers. • In charge of Premier and Advance Customers (VIP Customers). • Ensure implementing independent audit review recommendations. • Overseeing and reviewing all branch documents and custodies; and minimizing branch error logs. • Revising Overdue SCE & CDD reports and contacting customer to finalize required documents • Promote alternate digital banking channels in line with channel migration guidelines. Handling branch’s ATM, in terms of alerts, cash replenishment

Sales & Service OfficerFull Time

• Job Details:Sales and Service Officer Job Description: • Understanding and meeting customer needs, maximizing the opportunities RBWM plan/metrics. • Leading the Personal Banking proposition to ensure opportunities are identified and customer needs are met effectively, maximizing all available resources. • Compliance with the relevant Group standards and the Regulatory organization as applied to the implementation of the RBWM strategy in their country with accordance to both CBE & UK rules and regulations. • Responsible for generating leads and sales from the Personal Banking proposition and making referrals to Wealth. • Given Lending Approval authorities within given authorities. • Operating within the approved operating and strategic plan process to develop the RBWM business. • Reporting and identifying high, medium or low risk accounts (such as PEPs, Charity accounts). • Filling required applications if KYC or CDD is required. • Reporting UAR (unusual activity reporting) and STR (suspicious transaction reporting) on customer’s accounts to reduce financial or reputation risks that may result from any financial crimes (AML, ABC). • Checking Customer Identity by using WORLD CHECK and reporting in case of matching information. • Encouraging Customers to use the bank’s online services (Digital Engagement). Given delegation & dispensation to: • Given dispensation to be in charge of custodies such as Pins, Check Books, Retained Cards, Secure Key, and Cards • World check user • Backup for Premier Manager (Authority to handle VIP Customers and PRM portfolio in case of absence)

Teller OfficerFull Time

• Job Details:Teller Officer Job Description: • All Cash and non- cash transactions;  Deposit &Withdrawals  Cashing cheques  Depositing clearing & house cheques  Opening term deposits and saving certificates  Issuing Cashier orders and Demand Drafts  Opening and redeeming treasury bills  Internal and External transfers.  Notes Exchange • Reporting any suspicious transactions to avoid any financial crimes. • Identifying the source of funds in case of suspicious transactions which doesn’t match the customer’s history or information KYC. • Ensure on-going operation on business meets audit and risk standards. • Referring the bank’s products meeting and exceeding KPI