PB

Peter Boulse

Agent

Cairo

Work Experience

  • Agent

    E Finance

    Jan 2023 - Sep 2023 -8 months

    • Job Details:Engaged with customers over calls to encourage donations for charitable causes, learning how to effectively influence customers and communicate the importance of giving in a friendly and convincing manner.

  • Order Taker

    Raya

    Feb 2020 - Dec 2022 -2 yrs, 10 months

    • Job Details:Worked on the McDonald's project as an order taker, gaining skills in order management and customer interaction. Moved to the complaints department and restaurant support team, handling and resolving customer issues. Served as a co-trainer in the support department, assisting in training colleagues on policies and procedures.

    • Education

    • Bachelor's Degree in International Trade

      Al-Alsun Higher Institute

      Jan 2023 

    Skills

    • Effective communication
    • Problem Solving in Real-Time
    • Empathy and Patience
    • Multitasking and efficiency
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