
Peter Anies
Senior Personal Banker at Kuwait finance House Egypt
Zaytoun, Cairo, EgyptWork Experience
Senior Personal BankerFull Time
Kuwait finance House Egypt
Sep 2023 - Present -1 yr, 9 months
Egypt , Cairo
- Job Details:• Exceeded sales goals with proactive cross-selling of bank products and services to meet client needs. • Works directly with clients in resolving inquiries or issues with the ability to uncover cross-selling opportunities • Assisted in developing and implementing branch sales goals, motivating team members to achieve targets and drive business growth. • Enhanced customer satisfaction by providing personalized banking solutions and prompt service.
Call Center AgentFull Time
Kuwait Finance House Egypt
Apr 2022 - Aug 2023 -1 yr, 4 months
Egypt , Cairo
- Job Details:•Greet callers and handle their inquiries and requests or direct them to appropriate persons and departments according to their needs. •Direct request to appropriate departments. •Taking actions on system for customers such as activating or deactivating debit and credit cards. •Following up on customer’s requests with the management to make sure it’s solved properly. •Confer customers all information about products and services such as open account, loans and credit cards as a sales action to achieve sales target. •Following up with the customers to assure the highest level of Customer satisfaction.
Education
Bachelor's Degree in Literature,europe civilization
Ain Shams University (ASU)Jan 2019
Skills
- Computer Skills
- communications
- Data Entry
- Banking
- Banker
- Banking Relationships
- Customer Service
- Fast Typing
- Office management
- Administration
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Languages
Arabic
FluentEnglish
AdvancedItalian
Beginner