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Perry Mohamed

Customer Support Representative at Sutherland - Lyft Account

Alexandria, Egypt

Work Experience

  • Customer Support Representative

    Sutherland - Lyft Account

    Nov 2023 - Present -1 yr

    Egypt

    • Job Details:Standardize health and safety to remain consistent with providing immediate support to safety related reporters and ensure that the proper actions will be taken with any offender involved to ensure safety within the community.
  • Customer Support Representative

    Intelcia Egypt

    Egypt

    • Job Details:Provide product/services information, answer questions, and resolve any emerging problems that customer accounts might face with accuracy and efficiency.
  • Customer Service and Sales Support Team

    Sutherland - AT&T Account

    Nov 2022 - Nov 2023 -1 yr

    Egypt

    • Job Details:Provide support to all internal and external customers; instructing, mentoring and training team members to develop robust departmental systems, policies and procedures to sustain a high level of service to all sectors.
  • Customer Service and Sales Representative

    Sutherland - AT&T Account

    Nov 2021 - Nov 2022 -1 yr

    Egypt

    • Job Details:Attracts potential customers by answering product and service questions; suggesting information about other products and services. Fulfill customer inquiries to ensure customer satisfaction.
  • Education

    • Bachelor's Degree in Phonetics and Linguistics

    Skills

    • Conflicting resolution
    • Adaptability
    • Outstanding customer service and communication skills
    • Friendly and easy-going team player
    • Time Management

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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