PE

Privan Elsaid

Customer Support Representative at Sutherland

Alexandria, Egypt

Work Experience

  • Customer Support Representative

    Sutherland

    Jan 2023 - Present -1 yr

    Egypt

    • Job Details:Standardize health and safety to remain consistent with providing immediate support to safety-related reporters and ensure proper actions are taken with any offenders involved.
  • Customer Support Representative

    Intelcia Egypt

    Jan 2023 - Dec 2023 -11 months

    Egypt

    • Job Details:Provide product/services information, answer questions, and resolve any emerging problems that customer accounts might face with accuracy and efficiency.
  • Customer Service and Sales Support Team

    Sutherland

    Jan 2022 - Jan 2023 -1 yr

    Egypt

    • Job Details:Provide support to all internal and external customers; instructing, mentoring and training team members to develop robust departmental systems, policies and procedures.
  • Customer Service and Sales Representative

    Sutherland

    Jan 2021 - Jan 2022 -1 yr

    Egypt

    • Job Details:Attract potential customers by answering product and service questions; suggesting information about other products and services.
  • Education

    • Bachelor's Degree in Phonetics and Linguistics

    Skills

    • Outstanding customer service and communication skills
    • sales skills
    • Adaptability
    • Time Management
    • Conflicting resolution
    • Friendly and easy going
    • Team Player

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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