Basic Info

Passant Abdelaziz

3 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Recruitment Coordinator at Wasla Outsourcing

Experience Details

Recruitment Coordinator

Human Resources

Entry Level

i am Offshore Accounts Recruiter my Responsibilities are :
1-manage job postings
2-Screening CVs.
3-scheduling interviews to bring new employees on board.


Company Details

Wasla Outsourcing

Heliopolis, Egypt

More than 1000 employees

Outsourcing/Offshoring

N/A

Jan 2016 to present (11 months)
Senior Technical support Agent at Vodafone international Services - Irish Account

Experience Details

Senior Technical support Agent

Customer Service/Support

Experienced (Non-Manager)

responsible For Performing all troubleshooting Steps to sort out any Technical Issue that Might face the Irish Customers.


Company Details

Vodafone international Services - Irish Account (multinational)

6th of October City, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2015 to Jan 2016 (7 months)
International Account Adviser-UK Account at Vodafone international Services

Experience Details

International Account Adviser-UK Account

Customer Service/Support

Entry Level

handling British Customer Inquires related to their Phone Bills and Payments.


Company Details

Vodafone international Services (multinational)

6th of October City, Egypt

N/A

Telecommunications

N/A

Sep 2012 to Jan 2015 (2 years 4 months)
Summer Trainee (intern) at Vodafone Egypt

Experience Details

Summer Trainee (intern)

Human Resources

Entry Level

It was a summer training program for university students in the field of HR


Company Details

Vodafone Egypt (multinational)

6th of October City, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2012 to Aug 2012 (2 months)
Summer Trainee (intern) at Vodafone Egypt

Experience Details

Summer Trainee (intern)

Customer Service/Support

Student

it was a Summer Training Program in order to know About the Customer Service industry


Company Details

Vodafone Egypt (multinational)

Maadi, Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2011 to Aug 2011 (2 months)

Achievements


being Top achiever Since the First Month I joined Till now


i was Nominated To join This Year Without Passing Through The Selection Process again


i have Got exceeding Expectations As Performance Ranking


I have achievements in the High school as i was one of the Top Students

Education

College Diploma in Human Resources Management

Education Details

College Diploma

Human Resources Management

American University in Cairo (AUC), Egypt

Not specified

N/A

N/A

American University in Cairo (AUC)
2016 - 2017 (Expected)
Bachelor's Degree in languages And Translations

Education Details

Bachelor's Degree

languages And Translations

Ain Shams University, Egypt

C / Good / 65 - 75%

Chinese Language that was My Major and Minor Language Was English

N/A

Ain Shams University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Dr.Samer Fahmy Experimental Language School

Egypt

2011

A / Excellent / 85 -100%

N/A

Dr.Samer Fahmy Experimental Language School
2011

Certifications

Certificate details

intel Learn Program

Sep 2009

95%

N/A

N/A

Ministry Of Telecommunication

N/A

Training and Courses

Training/Course Details

Human Resources

Apr 2012

Ain shams university

N/A

Training/Course Details

Human Resources

Aug 2012

Vodafone

N/A

This profile is fresh!
Last update 4 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicArt WorkBusiness-orientedChineseCustomer ServiceCustomer-orientedCyclingEnglishFootballGermanHandles StressHard WorkerHuman ResourcesHuman Resources ManagementIntel Learn ProgramInternational Account Adviser-UK AccountInternet ResearchLanguages And TranslationsMicrosoft OfficeMoviesOffshoringOutsourcingReadingRecruitment CoordinatorSenior Technical Support AgentSummer TraineeSupportTeachingTeam PlayerTelecommunicationsVodafone EgyptVodafone International ServicesVodafone International Services - Irish Account

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Chinese

Chinese

: Intermediate

: Intermediate

: Intermediate

: Intermediate

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Expert

: High

:

3-5 years

Fields of Expertise

Microsoft office

Microsoft office

: Expert

: High

:

1-3 years

English

English

: Expert

: High

:

More than 7 years

Customer service

Customer service

: Expert

: High

:

1-3 years

Teaching

Teaching

: Intermediate

: Medium

:

Less than 1 year

chinese

chinese

: Intermediate

: Medium

:

3-5 years

Human Resources

Human Resources

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Business-oriented, Hard worker, Customer-oriented, Handles Stress, Team Player

Online Presence

https://www.linkedin.com/in/passant-abdel-aziz-03279198?trk=nav_responsive_tab_profile_pichttps://www.facebook.com/profile.php?id=100000969647276

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