Paula Fayez Abib

Customer Support Advisor at Sutherland

Downtown, Cairo, Egypt

Apr 2024 - Present -1 yr, 2 months

Job Details:• Assist AT&T customers with all kinds of queries. • Helped customers troubleshoot network and data issues.

Arab International for Engineering and Air Conditioning

Jan 2022 - Sep 2022 -8 months

Egypt , Cairo

Job Details:• Organized schedules for the firm’s manager. • Handled all calls and new offers and jobs for the firm. • Handled all the employees’ monthly payroll and payroll calculations.

Bachelor's Degree in Computers and Information
Helwan University
Jan 2018 - Jan 2022 - 4 yr
High School - American diploma
Qawmia American Division
Jan 2017