PS
Paul Kenneth Santos
Barista/Bartender at Crowne Plaza Dubai Jumeirah
Dubai, United Arab EmiratesWork Experience
Crowne Plaza Dubai Jumeirah
May 2022 - Present -3 yrs, 3 months
- Job Details:Currently serving as a barista/bartender, bringing strong expertise in crafting specialty coffees and cocktails. Maintaining a clean and organized workspace, ensuring smooth operations even during peak hours. Skilled in daily and monthly inventories, handling ordering through the Futurelog system. Commitment to excellent customer service fosters a welcoming atmosphere, creating memorable experiences that encourage guest loyalty.
Peri Peri Restaurant
May 2019 - May 2021 -2 yrs
Philippines
- Job Details:Proficiently served customers, ensuring exceptional dining experiences. Greeted and seated guests, provided attentive service and maintained clear communication with kitchen and bar staff. Fostered customer loyalty through promptness, professionalism, and accurate order handling.
Education
Bachelor's Degree in Hospitality Management
Bulacan State UniversityJan 2018 - Jan 2020 - 2 yr
Skills
- Skilled barista/bartender with diverse food and beverage experience
- Well-versed in Infrasys and Futurelog systems operations
- Proficient in sequence of service best practices
- Quickly memorize menus, daily specials and restaurant schematics
- Efficiently manage assigned tables within busy settings
- Developed repeat business by establishing close and lasting relationships with customers
- Earned a reputation as a valuable and cooperative co-worker
- Outstanding service
- Teamwork
- Proactive enhancements
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