Paul Ebikurogha

Enterprise Sales Manager

• Job Details:70% target achievement in first three months successfully onboarded clients from verticals/sectors that have been unreachable. Conduct thorough market analysis to identify potential enterprise clients and understand their needs. Identify and pursue new business opportunities through networking, referrals, and direct outreach. Lead negotiations with prospective clients, handle objections, and close high-value deals.

Enterprise Sales Manager

• Job Details:Spearheaded business and growth initiatives, focusing on acquiring and managing large enterprises and SME merchants with transaction values exceeding $50 million in alignment with growth objectives and driving revenue through sales of innovative payment products and solutions. Achieved a 35% increase in overall sales revenue within the first 3 months of assuming the role by successfully onboarding and managing high value enterprise merchants. Cultivated relationships with key stakeholders and collaborated closely to cross-sell financial technology products and services to maximize value for clients. Proactively provided customer support and resolved complaints and ensuring prompt execution of customer's instructions. Identified sales opportunities through strategic cold calling, networking and social media engagement. Conducted daily meetings with sales team, reviewing previous performance and planning future activities. Assessed customer financial needs and recommended suitable financial products or services.

Relationship Manager (Retail Banking Group)

• Job Details:Managed clients with annual sales revenue between $1 million to $10 million. Built and maintained 80+ key client relationships, identifying financial needs and providing appropriate solutions. Achieved a 85% increase in client retention rate by implementing new customer service strategies. Developed and implemented a successful sales strategy, resulting in a 20% increase in revenue. Resolved customer complaints and issues, maintaining a 99% customer satisfaction rate. Identified cross-selling opportunities and promoted additional products to clients, resulting in a 30% increase in sales. Loan processing, disbursement and monitoring collaborating with relevant stakeholders to ensure the bank meets customers’ expectations.